Town is working to resolve the unexpected supplier switch note on December National Grid Invoices
Photo by Matthew Henry on Unsplash If you're enrolled in the towns aggregation program and your December bill from National Grid had an unexpected note like this one, saying that you "switched your supplier option to National Grid Basic service Supplier" it sounds like the town is working to resolve the issue: Here's the note I got from town administrator Kate Hodges this morning: " We were made aware of this situation yesterday from two other residents and reached out to our contact at Colonial Power. This morning they sent a note back to us stating that the Town’s aggregation is switching suppliers from Dynegy to NextEra effective with the December 2022 meter reads. We, of course, knew this. The representative told us that roughly 1000+ of those meter reads are early (cycle 1) and, due to a timing issue, they weren’t electronically picked up by the new supplier. They have been in contact with National Grid who has assured them that they are diligently work